Privacy Policy
Last updated: January 25, 2025
This Privacy Policy describes how Webrenew LLC ("Webrenew," "we," "us," or "our") collects, uses, discloses, and protects your information when you use our websites, applications, and services.
1. Scope of This Policy
This policy applies to all Webrenew services, including:
- Webrenew Agency — Custom web design, development, and consulting services
- Webrenew Tools — Free developer and marketing utilities (email signature generator, meta tag generator, QR code generator, and 20+ additional tools)
- vMotif — AI-powered creative workflow platform
- Unicon — Icon library and component bundler for developers
- Any other products or services we operate under the Webrenew brand
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password, profile picture (when creating accounts for vMotif, Unicon, or other authenticated services)
- Contact Information: Name, email, phone number, company name (when you contact us or request agency services)
- Payment Information: Billing address, payment card details (processed securely through Stripe; we do not store full card numbers)
- Content You Create: Prompts, images, designs, code, icon bundles, and other materials you create or upload using our services
- Communications: Messages, feedback, and support requests you send to us
- Agency Project Data: Business requirements, brand assets, credentials, and other materials provided for agency engagements
2.2 Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers, screen resolution
- Usage Data: Pages visited, features used, time spent, click patterns, and interaction data
- Log Data: IP address, access times, referring URLs, and error logs
- Cookies and Similar Technologies: See Section 6 for details
2.3 Information from Third Parties
- OAuth Providers: When you sign in with GitHub or Google, we receive your name, email, and profile picture as authorized
- Analytics Partners: Aggregated and anonymized usage analytics
- Payment Processors: Transaction confirmations and fraud prevention data from Stripe
3. How We Use Your Information
3.1 Service Delivery
- Provide, operate, and maintain our services
- Process transactions and send related information
- Create and manage your accounts
- Deliver agency services as contracted
- Respond to your requests, comments, and questions
3.2 Service Improvement
- Analyze usage patterns to improve our services
- Develop new features and products
- Train and improve our AI models (using anonymized or aggregated data only)
- Debug and fix technical issues
3.3 Communications
- Send transactional emails (receipts, account notifications, security alerts)
- Provide customer support
- Send marketing communications (with your consent, where required)
3.4 Legal and Safety
- Comply with legal obligations
- Enforce our terms and policies
- Protect against fraudulent, unauthorized, or illegal activity
- Protect the rights and safety of Webrenew, our users, and others
4. Data Processing by Service Type
4.1 Free Tools (No Account Required)
Most of our free tools (email signature generator, meta tag generator, etc.) process data entirely in your browser. Your content never leaves your device. We may collect anonymized usage analytics to understand which features are popular, but we do not store your generated content.
4.2 AI-Powered Services (vMotif)
When using AI features, your prompts and uploaded content are sent to our servers and processed by third-party AI providers. Generated outputs are stored in your account. We may use anonymized prompt patterns to improve service quality, but we do not share identifiable prompts with third parties except as necessary to provide the service.
4.3 Authenticated Services (Unicon, vMotif)
When you create an account, we store your profile information and content you save (icon bundles, workflows, generated assets). This data is associated with your account and retained until you delete it or terminate your account.
4.4 Agency Services
For agency engagements, we collect and process business information necessary to deliver contracted services. This may include access credentials, brand assets, analytics data, and other materials you provide. Agency data is governed by our service agreements and handled with appropriate confidentiality.
5. Information Sharing and Disclosure
We do not sell your personal information. We share information only in these circumstances:
- Service Providers: With vendors who perform services on our behalf (hosting, analytics, payment processing, AI processing) under contractual obligations to protect your data
- AI Model Providers: Prompts and content may be shared with AI providers (such as OpenAI, Anthropic, Replicate) to generate responses; these providers have their own privacy policies
- Legal Requirements: When required by law, subpoena, or legal process, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections
- With Your Consent: When you explicitly authorize us to share information
6. Cookies and Tracking Technologies
We use cookies and similar technologies for:
- Essential Cookies: Required for basic site functionality and security
- Authentication Cookies: To keep you logged in to authenticated services
- Analytics Cookies: To understand how users interact with our services (Vercel Analytics)
- Preference Cookies: To remember your settings (theme, language)
You can control cookies through your browser settings. Disabling certain cookies may affect service functionality. We do not use third-party advertising cookies or participate in ad networks.
7. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/HTTPS) and at rest
- Secure authentication with OAuth 2.0 and encrypted session management
- Regular security assessments and monitoring
- Access controls limiting employee access to personal data
- Secure cloud infrastructure (Vercel, Supabase) with SOC 2 compliance
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
8. Data Retention
- Account Data: Retained while your account is active, plus a reasonable period to comply with legal obligations
- Generated Content: Retained until you delete it or terminate your account
- Analytics Data: Retained in aggregated/anonymized form indefinitely
- Support Communications: Retained for up to 3 years for quality and training purposes
- Agency Project Data: Retained per contractual terms, typically 3 years after project completion
You may request deletion of your data by contacting us or using account deletion features where available.
9. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- Restriction: Request that we limit how we use your data
To exercise these rights, contact us at privacy@webrenew.io. We will respond within 30 days (or sooner if required by law).
10. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by us
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
To exercise these rights, contact us at privacy@webrenew.io or call us at the number provided in the Contact section.
11. International Data Transfers
Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have data protection laws different from your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required.
12. Third-Party Services
Our services integrate with third-party providers. Each has their own privacy practices:
- Vercel: Hosting and deployment — Privacy Policy
- Supabase: Database and authentication — Privacy Policy
- Stripe: Payment processing — Privacy Policy
- OpenAI: AI processing — Privacy Policy
- GitHub/Google: OAuth authentication — respective privacy policies
13. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us.
14. Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. Notification will include the nature of the breach, types of data affected, and steps you can take to protect yourself.
15. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page, updating the "Last updated" date, and, for significant changes, sending an email to registered users or displaying a prominent notice on our services.
16. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@webrenew.io
- General Inquiries: contact@webrenew.io
For data protection inquiries from the EU/EEA, you may also contact your local data protection authority.